frequently asked question
Below are some frequently asked questions on our site. If you have more specific questions you can reach us through our contact page
When can i expect my logo?
What if I'm not satisfied with the initial draft presented?
Can i get a refund after i have asked to make revisions?
How many revisions can i ask for?
I have a general idea of a logo I want. How do I communicate my ideas to you?
Can i get my old logo design modified?
Do i have to pay any extra charges for my logo?
What formats do my logo files come in?
What colors do my logos come in?
Can i edit my logo myself after i get the final designs?
Who keeps the rights of my logo?
Do you do business cards & letterhead design?
When can i expect my logo?
We aim to provide you the initial logo draft in 3-5 business days. Every round of revision is sent to you in approximately 2 days from the time you submit the revision details.
What if I'm not satisfied with the initial draft presented?
By ordering at marvellogodesigns you immediately qualify for the 100% money back guarantee. This means you can ask for refund if you are not satisfied with the first draft of logos.
Can i get a refund after i have asked to make revisions?
NO. you cannot get a refund once you ask for revisions. When you choose a logo design from the first draft of samples , we assume that you liked the samples and thus proceed further. However with our 100% satisfaction guarantee entitled to you, you can ask for as many revisions you want until you are fully satisfied with your chosen designs.
How many revisions can i ask for?
Unlimited. You can ask for revisions for your design until you are satisfied.
I have a general idea of a logo I want. How do I communicate my ideas to you?
We have a highly user friendly order page with design briefing where you can enter all your ideas and even choose colors or upload files. You can choose a package from our packages that best fits your needs and proceed to order page for design briefing.
Can i get my old logo design modified?
Sure. You can provide the improvement details while you order or you can ask for a new set of logos.
Do i have to pay any extra charges for my logo?
No, after you pay the amount quoted on the packages, you will receive your final logo files without further charges.
What formats do my logo files come in?
Your final logos will come in multiple formats namely .jpeg .png .tiff .pdf .eps .psd and .ai.
What colors do my logos come in?
We provide your final logo in cmyk colors. CMYK colors are used for off-set printing purposes. Prints include standard colored stationary etc. However we can also provide RGB profiled versions upon request.
Can i edit my logo myself after i get the final designs?
Yes. We provide you the source file after you approve the logo design which you can use anytime to edit your logo designs.
Who keeps the rights of my logo?
Once you have finalized a logo design with us you are its legal outright copyright owner, and we do not have any claims to it whatsoever. You are able to trademark the logo design. However, we held the rights for all the logos provided to you as sample and not chosen by you. You can not use these logo for any purpose.
Do you do business cards & letterhead design?
Yes, we do business carda and letterhead designs. These stationaries designs are included in our logo design packages as well. However if you want to design just these stationaries you can get a quote from us. Please contact us for more details.
